Question 1

What types of feedstock does Bio Green Fuels supply?

Accepted Answer

We supply waste-based and vegetable-oil feedstock for renewable fuel production: used cooking oil, palm oil mill effluent, acid oils, distillates such as PFAD and PKFAD, and crude vegetable oils.

Question 2

Can you match a specific refinery specification?

Accepted Answer

Yes. Every consignment is qualified against the limits your process runs to - free fatty acid content, moisture and impurities, sulphur, phosphorus and unsaponifiables - before it is offered, with third-party inspection available at load port.

Question 3

What product and sustainability documents are available?

Accepted Answer

Available documents depend on the material, source and contract. Bio Green Fuels confirms the applicable specification, certificate of analysis, origin information and available sustainability evidence before supply is agreed.

Question 4

What is the minimum order quantity?

Accepted Answer

Minimum order quantities are typically one full container load or a part-cargo parcel depending on the material and loading port. Contact our team for the minimum on a specific grade.

Question 5

How do I request a quote?

Accepted Answer

Request a quote through our Contact page and include the material, required specification, volume, destination, delivery window and preferred Incoterm. The Bio Green Fuels team will review the requirement before responding.

Question 6

What payment methods do you accept?

Accepted Answer

Payment terms and accepted trade-finance instruments are confirmed in the commercial offer. Bio Green Wax Ltd is the legal contracting company and invoice issuer for Bio Green Fuels transactions.

Question 7

Which countries do you ship to?

Accepted Answer

Bio Green Fuels coordinates international B2B supply subject to material availability, origin, destination requirements and a workable logistics route. Contact the team with your delivery location for a route-specific review.

Question 8

What are typical delivery times?

Accepted Answer

Lead times depend on material availability, loading point, documentation, inspection requirements and the destination route. A shipment window is confirmed as part of each commercial offer.

Question 9

Do you provide sustainability documentation?

Accepted Answer

Available sustainability evidence depends on the material, source and supply route. Bio Green Fuels confirms the document set that can support a buyer's requirements before contracting.

Question 10

Can you provide technical data sheets (TDS) for your products?

Accepted Answer

Available technical documents vary by material and source. Ask the Bio Green Fuels team for the current specification, certificate of analysis, safety data or other supporting documents relevant to your enquiry.

Question 11

Do you offer product samples?

Accepted Answer

Samples may be arranged for suitable materials, subject to availability, destination and courier restrictions. Please include your required test quantity and delivery address with the request.

Question 12

How is Bio Green Fuels related to Bio Green Wax Ltd?

Accepted Answer

Bio Green Fuels is the specialized bio-based feedstock unit of Bio Green Wax Ltd. It is not a separate company or legal entity; Bio Green Wax Ltd is the registered legal company and contracting entity.

Question 13

Can I offer feedstock to Bio Green Fuels?

Accepted Answer

Potential suppliers can contact Bio Green Fuels with the material, origin, specification, available volume, loading location and supporting documentation. Submissions are reviewed against current sourcing requirements.

FAQ

Ordering

What is the minimum order quantity?

How do I request a quote?

What payment methods do you accept?

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